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Accountability dossier

A researched record: identity and roles, money, inspection findings, litigation and harm, with every claim carrying its source.

BATAVIA, NY · ICE service processing center

Buffalo Service Processing Center

ICE's published operating figures for this facility, joined to the federal award records this project holds for it.

01

What ICE publishes

FY2026 average daily population
698.4

ICE's own fiscal-year average, not a bed count and not a point-in-time headcount.

Average of that population convicted or with pending charges
108.7

ICE's classification, reproduced as published. This is an ICE administrative classification. Pending charges are not convictions, and this field is not population-level crime-rate evidence.

Average length of stay
37.7 days
Guaranteed minimum
650

A population level a contract treats as guaranteed. The workbook prints the number, not the price.

Last inspection end
June 25, 2026
Last final rating
Pass

ICE workbook data pull, 2026-07-20

02

Money this project traces here

A

Accountability dossier

ICE owns the Batavia, New York detention facility and provides its onsite management, according to DHS OIG report OIG-25-24, which inspected the site unannounced from September 10 to 12, 2024 and found 535 men held there. The inspector general recorded an inappropriate strike during one of eight reviewed use-of-force incidents, late answers to 808 of 4,137 electronic requests, late grievance and appeal responses, a special management unit exercise yard with no equipment, low-custody detainees held with a high-custody detainee, and permanent dentist and physician vacancies that delayed dental and off-site specialty care. Nine of the report's ten recommendations are now closed and one remains open. A separate 2025 award to Akima Infrastructure Protection buys detention and transportation services here; the security and food-services contractor the inspector general found onsite in 2024 was Akima Global Services, a different legal entity.

Complete dossier · Last reviewed August 20, 2026

Published as substantial: the ownership, onsite management and service-provider record, the inspection findings and the current recommendation status are established from the inspector general's report and the oversight recommendation record, and the money record rests on the indexed federal award. The executed contract documents, the security and food-services contract, and the June 2026 inspection report text remain unread.

Evidence chain · every edge labelled by what the record establishes

01

Public money

  • U.S. Immigration and Customs Enforcement — appropriated detention funding

02

Award

  • CONT_AWD_70CDCR25FR0000094_7012_70CDCR25D00000011_7012

03

Contractor / operator

  • AKIMA INFRASTRUCTURE PROTECTION LLC — award recipient
  • U.S. Immigration and Customs Enforcement — owner
  • U.S. Immigration and Customs Enforcement — onsite manager
  • Akima Global Services — service provider
  • East Company — service provider
  • Chenega — service provider

04

Facility

  • Buffalo Federal Detention Facility

05

Findings

  • 10 published inspection, litigation, and harm records

public money → award · Observed

Federal award records obligate money under 1 award ID naming this facility as a place of performance.

What this does not establish

The award record does not establish how much has been paid out, nor that the appropriation was passed for this facility specifically.

Harm records indexed here (observed / attributed)
0 / 0

Observed means an official record documents it. Attributed means a named source reached the finding. The two are never summed.

Inspection and oversight records
9
Legal instrument, litigation and complaint records
1

These are counts of records indexed by this project, not counts of everything that happened. They are never summed into a score.

B

Who is involved, and on what basis

  • Federal agencyU.S. Immigration and Customs Enforcement

    No effective period printed in the indexed record

    ICE lists the facility in its own detention-management workbook and awards the orders indexed here.

    What this does not establish

    Agency custody does not establish who owns or operates the physical facility.

  • August 1, 2025 — June 30, 2026

    Named as the award recipient on 70CDCR25FR0000094, which records this facility as a place of performance.

    What this does not establish

    Holding an award for services at a facility does not establish that the recipient owns, operates, or controls it.

  • OwnerU.S. Immigration and Customs Enforcement

    No effective period printed in the indexed record

    DHS OIG report OIG-25-24 states that ICE owns the Buffalo Federal Detention Facility. The report prints no acquisition or construction date, so no start date is carried.

    What this does not establish

    Federal ownership is not a claim that ICE employees perform every service at the facility. Several services were contracted at the time of the inspection.

  • Onsite managerU.S. Immigration and Customs Enforcement

    No effective period printed in the indexed record

    OIG-25-24 states that ICE provides onsite management of the facility. The role is established at least as of the September 2024 inspection; the report prints no start date.

    What this does not establish

    Onsite management does not identify every day-to-day contractor duty, and it does not establish which entity performed any particular task.

  • Service providerAkima Global Services

    No effective period printed in the indexed record

    OIG-25-24 identifies Akima Global Services as the security and food-services contractor at the facility during the September 2024 inspection. The contract start and end are not established here.

    What this does not establish

    Providing security and food services does not establish that Akima Global Services owns or operates the facility as a whole. Akima Global Services is a different legal entity from Akima Infrastructure Protection LLC, the recipient of the 2025 detention and transportation award, and the two are never merged.

  • Service providerEast Company

    No effective period printed in the indexed record

    Named by OIG-25-24 as a janitorial service provider at the facility during the September 2024 inspection.

    What this does not establish

    The report provides no legal-entity identifier, contract number, term or value for this provider, and no detention or security role is established.

  • Service providerChenega

    No effective period printed in the indexed record

    Named by OIG-25-24 as a janitorial service provider at the facility during the September 2024 inspection.

    What this does not establish

    The report does not identify which Chenega legal entity holds the work or how the janitorial work is divided with the other named provider.

  • Service providerJesuit Refugee Service USA

    No effective period printed in the indexed record

    Named by OIG-25-24 as the religious-service provider at the facility during the September 2024 inspection.

    What this does not establish

    This is not a detention, security or custody role, and no contract, term or payment is established.

  • Medical providerICE Health Service Corps

    No effective period printed in the indexed record

    Named by OIG-25-24 as the medical-services provider at the facility during the September 2024 inspection.

    What this does not establish

    The inspector general's finding that reviewed medical care generally complied with standards does not establish that every episode of care was adequate.

C

Money, population, inspections, litigation and harm on one calendar

The facility record beside the money record

Lanes are shown side by side because they share a facility and a calendar, not a cause. Chronological proximity does not establish causation.

Only dated events are plotted. Records carrying an as-of or dataset-cutoff date, such as ICE’s fiscal-year population aggregates, are listed in the table instead, because a data-pull date is not the date something happened.

Facility evidence records by date, lane, evidence status and source.
DateLaneRecordStatus
Sep 10, 2024Inspections and oversightDHS OIG conducted an unannounced inspection September 10–12, 2024The inspector general inspected the facility without notice over three days in September 2024. The report records 535 male detainees held at the start of the inspection.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightReviewed standards generally complied with in six areasThe inspector general reported that the facility generally complied with the reviewed standards for facility conditions, kitchen standards, legal access, medical care, general-population recreation and the voluntary work program.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightUse-of-force findings in three of eight reviewed incidentsThe inspector general reviewed eight use-of-force incidents from the preceding six months. In one, an officer delivered an inappropriate strike after the detainee had entered a shower cell. In two others, the inspector general concluded staff should have used calculated rather than immediate force.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightNo exercise equipment in the special management unit outdoor spaceThe inspector general found that the special management unit's outdoor recreation space contained no exercise equipment.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightLow-custody detainees observed with a high-custody detaineeThe inspector general observed low-custody detainees commingled with a high-custody detainee in a locked visitation holding area.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightOrientation video inaudible and wristband practice inconsistentDuring an observed admission screening the inspector general could not hear the orientation video and saw no captions. Staff did not consistently ensure that detainee wristbands were legible and worn.DHS Office of Inspector GeneralObserved / verified
Sep 10, 2024Inspections and oversightDentist and physician vacancies delayed dental and specialty careThe inspector general reported that reviewed medical care generally complied with standards, but that permanent dentist and physician vacancies caused delays in dental and off-site specialty care. The report records waits of up to five months for dental care and 21 people on the dental waiting list at the time of the review.DHS Office of Inspector GeneralObserved / verified
Aug 01, 2025Money and award actionsPeriod of performance begins — 70CDCR25FR0000094Award start on the federal record.USAspending.govObserved / verified
Jun 30, 2026Money and award actionsPeriod of performance ends — 70CDCR25FR0000094Follow-on action not verified in this dataset.USAspending.govObserved / verified
Aug 19, 2026Money and award actionsSnapshot read — 70CDCR25FR0000094Outlays of $4,388,498.78 recorded at retrieval.USAspending.govObserved / verified
As of Jul 20, 2026Population and capacityFiscal 2026 average daily populationICE reports this facility's average daily population for fiscal 2026 in its detention-management workbook. It is a fiscal-year average, not a bed count and not a headcount on any given day.U.S. Immigration and Customs EnforcementObserved / verified
As of Jul 20, 2026Population and capacityFiscal 2026 average length of stayICE reports the average number of days people spent in custody at this facility in fiscal 2026.U.S. Immigration and Customs EnforcementObserved / verified
As of Jul 20, 2026Population and capacityContracted guaranteed minimumICE's workbook prints a guaranteed minimum population level for this facility. The workbook prints the number; it does not print the price attached to it.U.S. Immigration and Customs EnforcementObserved / verified
As of Aug 31, 2024Inspections and oversight808 of 4,137 electronic requests to ICE answered lateBetween May and August 2024 detainees submitted 4,137 electronic requests to ICE. The inspector general found 808 of them, or 20 percent, were not answered within the required three business days. The paper-request log did not contain all required information, which prevented a complete timeliness assessment of paper requests.DHS Office of Inspector GeneralObserved / verified
As of Nov 30, 2024Inspections and oversightLate grievance, appeal and further-review responsesFacility staff supplied a log of approximately 136 paper grievances filed from January through November 2024. Fourteen of the 136 responses, or 10 percent, were late. The Grievance Appeal Board answered 12 of 29 appeals late, or 41 percent, and facility management answered 7 of 29 further reviews late, or 24 percent.DHS Office of Inspector GeneralObserved / verified
As of Aug 20, 2026Litigation and corrective actionOne of ten OIG recommendations remains openThe oversight record shows nine of the ten recommendations issued in OIG-25-24 closed and one open. Recommendation 3, which requires ICE to ensure staff answer all detainee requests within three business days, is the open item.Oversight.gov / DHS Office of Inspector GeneralObserved / verified
As of Aug 20, 2026Money and award actionsThe 2025 Akima Infrastructure Protection order postdates the inspectionThe indexed detention and transportation order to Akima Infrastructure Protection LLC runs from August 1, 2025 through June 30, 2026. The inspector general's inspection took place in September 2024, and the contractor it names for security and food services is Akima Global Services.USAspending.govDHS Office of Inspector GeneralObserved / verified
D

Inspections, findings and litigation

An ICE compliance rating records the agency's own determination against its detention standards on the inspection dates. It does not establish that no harm or deficiency occurred.

As of August 31, 2024 · Inspections and oversightObserved / verified

808 of 4,137 electronic requests to ICE answered late

Between May and August 2024 detainees submitted 4,137 electronic requests to ICE. The inspector general found 808 of them, or 20 percent, were not answered within the required three business days. The paper-request log did not contain all required information, which prevented a complete timeliness assessment of paper requests.

Locator
OIG-25-24, staff-detainee communication
Amount as printed
$808.00 · late responses out of 4,137 electronic requests
Linked to this facility by
The request logs reviewed are this facility's records.

What this does not establish

A late answer does not establish what was requested or what happened to the person who asked. The incomplete paper log means the true number of late paper requests is unknown, not zero.

As of November 30, 2024 · Inspections and oversightObserved / verified

Late grievance, appeal and further-review responses

Facility staff supplied a log of approximately 136 paper grievances filed from January through November 2024. Fourteen of the 136 responses, or 10 percent, were late. The Grievance Appeal Board answered 12 of 29 appeals late, or 41 percent, and facility management answered 7 of 29 further reviews late, or 24 percent.

Locator
OIG-25-24, grievances
Amount as printed
$136.00 · paper grievances in the supplied log
Linked to this facility by
The grievance log reviewed is this facility's record.

What this does not establish

The paper-grievance count is not a deduplicated total of all grievances, and it is never added to the separate electronic grievance count as though the two described one set of incidents. A filed grievance is an allegation unless a source records that it was substantiated.

As of August 20, 2026 · Litigation and corrective actionObserved / verified

One of ten OIG recommendations remains open

The oversight record shows nine of the ten recommendations issued in OIG-25-24 closed and one open. Recommendation 3, which requires ICE to ensure staff answer all detainee requests within three business days, is the open item.

Locator
OIG-25-24 open recommendations
Linked to this facility by
The recommendations were issued to ICE about this facility.

What this does not establish

A closed recommendation means the oversight record marks the recommendation closed. It does not establish that every underlying condition was corrected or cannot recur, and an open recommendation does not measure current severity.

September 10, 2024 · Inspections and oversightObserved / verified

DHS OIG conducted an unannounced inspection September 10–12, 2024

The inspector general inspected the facility without notice over three days in September 2024. The report records 535 male detainees held at the start of the inspection.

Locator
OIG-25-24, Highlights and Background, pp. 1–2
Amount as printed
$535.00 · men held at the start of the inspection
Linked to this facility by
The report names the Buffalo Federal Detention Facility in Batavia, New York, the same site ICE prints at 4250 Federal Drive in its workbook.

What this does not establish

The inspection is a bounded review of selected standards and records. It is not a complete audit of every event or service at Buffalo, and the 535 figure is an inspection-day count, not the fiscal-year average daily population.

September 10, 2024 · Inspections and oversightObserved / verified

Reviewed standards generally complied with in six areas

The inspector general reported that the facility generally complied with the reviewed standards for facility conditions, kitchen standards, legal access, medical care, general-population recreation and the voluntary work program.

Locator
OIG-25-24, Results of Inspection
Linked to this facility by
The finding is made about this facility in the report that inspected it.

What this does not establish

“Generally complied” is a finding about the sampled standards and records. It is not a claim that no person experienced a problem in these areas and it is not a facility-wide safety grade.

September 10, 2024 · Inspections and oversightObserved / verified

Use-of-force findings in three of eight reviewed incidents

The inspector general reviewed eight use-of-force incidents from the preceding six months. In one, an officer delivered an inappropriate strike after the detainee had entered a shower cell. In two others, the inspector general concluded staff should have used calculated rather than immediate force.

Locator
OIG-25-24, use of force
Linked to this facility by
The incidents reviewed occurred at this facility.

What this does not establish

These are administrative oversight findings. Nothing here establishes that any conduct was criminal, adjudicated, or resulted in injury, and eight reviewed incidents are a sample, not a complete count.

September 10, 2024 · Inspections and oversightObserved / verified

No exercise equipment in the special management unit outdoor space

The inspector general found that the special management unit's outdoor recreation space contained no exercise equipment.

Locator
OIG-25-24, recreation
Linked to this facility by
The observation was made at this facility during the inspection.

What this does not establish

The finding describes the space as observed in September 2024. It does not establish how long the condition existed or whether it persists.

September 10, 2024 · Inspections and oversightObserved / verified

Low-custody detainees observed with a high-custody detainee

The inspector general observed low-custody detainees commingled with a high-custody detainee in a locked visitation holding area.

Locator
OIG-25-24, classification
Linked to this facility by
The observation was made at this facility during the inspection.

What this does not establish

A classification finding does not establish that anyone was harmed, and it does not establish how often the practice occurred.

September 10, 2024 · Inspections and oversightObserved / verified

Orientation video inaudible and wristband practice inconsistent

During an observed admission screening the inspector general could not hear the orientation video and saw no captions. Staff did not consistently ensure that detainee wristbands were legible and worn.

Locator
OIG-25-24, admission and release
Linked to this facility by
The observations were made at this facility during the inspection.

What this does not establish

These are observations of an admission process during the inspection. They do not establish that any individual was denied information or misidentified.

September 10, 2024 · Inspections and oversightObserved / verified

Dentist and physician vacancies delayed dental and specialty care

The inspector general reported that reviewed medical care generally complied with standards, but that permanent dentist and physician vacancies caused delays in dental and off-site specialty care. The report records waits of up to five months for dental care and 21 people on the dental waiting list at the time of the review.

Locator
OIG-25-24, medical care
Amount as printed
$21.00 · people on the dental waiting list at the time of review
Linked to this facility by
The staffing and waiting-list figures are this facility's records.

What this does not establish

Nothing here establishes that any person was injured by a delay, and generally compliant sampled records do not establish that every person received compliant care.

F

What this dossier does and does not establish

Establishes

  • ICE owns the Batavia facility and provided onsite management at the September 10–12, 2024 inspection, according to DHS OIG report OIG-25-24.
  • Akima Global Services was the security and food-services contractor at the time of that inspection; East Company and Chenega provided janitorial services, Jesuit Refugee Service USA provided religious services, and the ICE Health Service Corps provided medical services.
  • The report records 535 men held at the start of the inspection.
  • The inspector general found noncompliance involving use of force, staff-detainee communication, grievances, special management unit recreation, classification, admission practices and medical staffing vacancies.
  • One of the report's ten recommendations remains open as of August 20, 2026.
  • ICE's fiscal 2026 workbook reports an average daily population of 698.4, an average length of stay of 37.7 days and a guaranteed minimum of 650 as of the workbook pull.
  • A separate 2025–2026 award to Akima Infrastructure Protection LLC covers detention and transportation services at the facility.

What this does not establish

  • Nothing here establishes that Akima Infrastructure Protection operates the facility.
  • Akima Global Services and Akima Infrastructure Protection are separate legal entities and are never treated as interchangeable.
  • Nothing establishes that the 2025 award funded the contractor arrangement the inspector general observed in 2024.
  • The workbook's Pass rating does not establish that the inspector general's findings were corrected.
  • Generally compliant sampled medical records do not establish that every person at the facility received compliant care.
  • No individual harm, death or causal link between any award and any condition is established here.
  • The guaranteed minimum is a procurement term, not a capacity figure, and no claim is made about what ICE pays when the population sits below it.

Reviewed name matches

  • Buffalo Service Processing Center — Name ICE prints for the 4250 Federal Drive, Batavia, New York facility in its fiscal 2026 detention-statistics workbook.
  • Batavia Service Processing Center — Historical name for the same Batavia site. Carried only where the source also establishes the Batavia federal-drive facility; never used to pull in a Buffalo-area county jail or holding room.
G

Open research questions

These are the gaps the reviewed record set names. A question listed here is unanswered, not answered in the facility's favour, and this list does not claim to cover everything unknown about the facility.

  1. Executed task-order and modification text not obtained

    Searched — nothing released

    This project has not obtained the executed Akima Infrastructure Protection task order or its modification documents, so the scope, staffing requirements and pricing behind the indexed amounts are not read here. Locator: PIID 70CDCR25FR0000094.

    Collection searched · August 20, 2026 · not an event date

    What this does not establish

    The absence of the document does not establish anything about its contents.

  2. Akima Global Services contract and current term not established

    Searched — nothing released

    No contract, award record or agency document establishing the Akima Global Services security and food-services contract, its value or its current term has been read. Whether the contractor mix changed after September 2024 is unresolved.

    Collection searched · August 20, 2026 · not an event date

    What this does not establish

    Nothing here establishes who currently provides security or food services at the facility.

  3. Exact legal identities of the janitorial providers not established

    Searched — nothing released

    The inspector general names “East Company” and “Chenega” without a legal-entity identifier, contract number or division of work. No further primary record has been read. Locator: OIG-25-24, Background.

    Collection searched · August 20, 2026 · not an event date

    What this does not establish

    No corporate family, parent entity or affiliate is inferred from either name.

  4. June 2026 inspection report text not obtained

    Searched — nothing released

    ICE's workbook records an Office of Detention Oversight inspection ending June 25, 2026 with a Pass rating, but the underlying report has not been obtained, so the standards reviewed and any findings are unread. Locator: ICE fiscal 2026 workbook inspection fields.

    Collection searched · August 20, 2026 · not an event date

    What this does not establish

    A Pass rating in the workbook does not establish that the inspector general's 2024 findings were absent, corrected, or within the scope of that later inspection.

  5. No civil rights memorandum found in the published DHS collection

    Searched — nothing released

    On the search date, the DHS Office for Civil Rights and Civil Liberties published collection contained no investigation or recommendation memorandum naming this facility. This is a search result, not an event, so it is not plotted on the timeline and not counted as legal evidence. Locator: CRCL recommendation and investigation memoranda collection.

    Collection searched · August 20, 2026 · not an event date

    What this does not establish

    Absence from the published collection does not establish that no complaint was filed, investigated, or substantiated. CRCL does not publish every memorandum.

  6. Whether the contractor mix observed in September 2024 is still in place is unresolved.

    Open — no search recorded

    Dossier last reviewed · August 20, 2026 · not an event date

  7. The exact legal entities behind the janitorial providers named by the inspector general are not established.

    Open — no search recorded

    Dossier last reviewed · August 20, 2026 · not an event date

  8. The findings and scope of the June 2026 inspection recorded in ICE's workbook are unread.

    Open — no search recorded

    Dossier last reviewed · August 20, 2026 · not an event date

H

Dossier sources

05

Award and harm sources